N1 Technician / Remote
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Detalles
Join Plexus Tech. We’re looking for new colleagues with experience as a Level 1 Support Technician in a multi-client support center (English and Spanish) for network infrastructure, systems, and microcomputers.
Requirements:
- Experience managing support and maintenance services that combine hardware, software, systems, and networks:
- Antivirus, email, client applications, operating systems, peripherals, printers, scanners, phones (iOS and Android), etc.
- Knowledge of Office 365
- Networking: VLANs, configurable switches, APs
- Experience in ticket management and tracking, such as Remedy or Jira.
- Knowledge of remote connections is essential, such as Teamviewer or Anydesk.
- Client communication skills are essential.
- Knowledge of management tools and the Package Office.
With our hybrid model, Flexology, you can work from wherever your talent flows best: from any of our 24 work centers in Spain, from home, or a combination of both. The Plexus Tech work ecosystem allows for a collaborative environment in the company.
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- ✅Work with leading professionals.
- ✅Access to ongoing training.
- ✅Professional advancement.
- ✅Flexible compensation for health insurance, meal vouchers, daycare, and transportation.
