The multi-channel nature of the Quenda system simplifies the process of requesting an appointment for all the procedures that a user has to carry out.
WEB APPOINTMENTThe solution allows them to obtain an appointment autonomously on a website accessible to users on all devices (PCs, tablets and mobiles)
MOBILE DEVICESIn addition, they can obtain an appointment and confirm it by phone, avoiding crowds.
The solution allows users to request appointments by telephone through an automatic switchboard that allows them to request, alter or cancel appointments.
BY TELEPHONE AND IN-PERSON
Users can also request an appointment either by telephone or in person from an agent, who has a quick and easy interface for granting the appointment to that person.